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W5DQ1_Communication Theories

W5DQ1_Communication Theories

Q While working in an organization, there are many different types of communication processes and one of the main processes is nonverbal communication. While working in an organization, non-verbal communication plays a significant role and there can be several symbols while communicating in an organizational environment that can be a very important part of the basic organizational culture.

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Physical symbols: Physical symbols are small gestures that help people to convey a certain emotion or feeling by not engaging in any kind of verbal communication. In the company where I work, physical gestures like nodding are very commonly used. When someone nods while listening, it gives the speaker a sense that he is being heard and it assures the speaker that his words are valuable. When a senior employee advices a junior employee about any work and he nods while listening, it helps to create a bond between them from which both of them get benefitted.